AI Agile Scrum Master

Job Family:

IT Project Management
Travel Required:

None
Clearance Required:

Ability to Obtain Public Trust

We are seeking an AI Agile Scrum Master to lead Agile delivery execution for mission-focused, AI-enabled software products in a SAFe Agile environment. In this role, you will facilitate Agile ceremonies, remove delivery impediments, drive team execution, and foster continuous improvement across cross-functional teams building trusted, secure, and scalable AI-enabled information systems.

You will work closely with Product Owners, business stakeholders, architects, engineers, data scientists, testers, security teams, and operations teams to support the successful planning, coordination, and delivery of AI solutions that improve operational workflows, decision-making, and mission outcomes. This role requires strong Scrum Master leadership, deep experience in SAFe Agile delivery, and the ability to support teams working on AI-enabled capabilities such as intelligent search, document understanding, summarization, workflow automation, predictive analytics, and human-in-the-loop decision support.

This role is ideal for a servant leader who excels at enabling high-performing Agile teams, driving program execution, and helping organizations deliver business value through iterative development in complex enterprise environments.

What You Will Do

Serve as SAFe Agile Scrum Master

• Serve as the Scrum Master for one or more Agile teams delivering AI-enabled information systems in a SAFe Agile environment.

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and other team synchronization activities.

• Support Program Increment (PI) Planning, iteration execution, dependency coordination, and alignment with broader program objectives.

• Partner closely with Product Owners, Release Train Engineers, technical leads, and stakeholders to promote transparency, execution discipline, and delivery predictability.

• Help ensure Agile practices are applied consistently and effectively across the team in alignment with SAFe principles and organizational delivery standards.

Enable Delivery of AI-Enabled Information Systems

• Support Agile teams delivering AI-enabled capabilities such as document understanding, semantic search, summarization, recommendation, intelligent automation, conversational experiences, and decision-support tools.

• Help teams manage the unique delivery considerations of AI-enabled systems, including experimentation, iterative model improvement, data dependencies, integration readiness, and validation of AI outputs.

• Coordinate across business, engineering, data science, testing, and operations teams to help ensure AI features are delivered in a practical, usable, and supportable manner.

• Promote iterative delivery approaches that balance speed, quality, trust, governance, and technical feasibility.

Remove Impediments and Improve Team Performance

• Proactively identify, track, escalate, and help resolve impediments that impact team delivery, quality, or velocity.

• Coach teams on Agile best practices, collaboration, self-organization, estimation, work management, and continuous improvement.

• Foster an environment of accountability, focus, transparency, and continuous learning.

• Use Agile metrics and team insights to identify improvement opportunities and support more effective sprint and PI execution.

• Help teams improve delivery flow, reduce bottlenecks, manage risk, and strengthen cross-functional coordination.

Drive Cross-Team Coordination and Program Execution

• Support coordination of dependencies, risks, constraints, and integration points across multiple teams and stakeholders.

• Work with Product Owners and technical teams to maintain sprint readiness, clarify priorities, and support achievable delivery commitments.

• Facilitate communication between technical and non-technical stakeholders to ensure alignment on scope, progress, risks, and decisions.

• Help maintain visibility into team progress, delivery health, impediments, and upcoming milestones.

• Contribute to release readiness and support smooth transition of completed capabilities into testing, deployment, and operations.

Support Quality, Governance, and Responsible Delivery

• Encourage Agile delivery practices that support quality, traceability, and compliance in environments with sensitive data and strong operational controls.

• Help teams incorporate governance, security, testing, and documentation requirements into delivery planning and execution.

• Support delivery practices that address the operational realities of systems handling PII, PHI, CUI, or other sensitive information.

• Promote responsible and well-governed delivery of AI-enabled capabilities, including support for human-in-the-loop review, transparency, and auditability where required.

Champion Agile Maturity and Continuous Improvement

• Coach team members and stakeholders on SAFe Agile values, Scrum practices, and effective delivery behaviors.

• Facilitate retrospectives that lead to actionable improvements and measurable team progress.

• Help strengthen Agile maturity across the organization by sharing best practices, lessons learned, and delivery insights.

• Encourage collaboration, trust, and adaptability in support of evolving business and mission needs.

What You Will Need

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, Data Science, or related field OR additional FOUR (4) years experience in lieu of Degree.

• Minimum THREE (3) years of experience as a Scrum Master supporting enterprise software delivery teams.

• Demonstrated experience serving as a Scrum Master in a SAFe Agile environment, including sprint execution, PI Planning, dependency management, risk/issue management, and support for cross-team coordination.

• Experience supporting delivery of AI-enabled information systems, advanced analytics platforms, machine learning solutions, intelligent automation, or other data-driven applications.

• Strong knowledge of Agile, Scrum, Kanban, and SAFe delivery principles and practices.

• Proven ability to facilitate Agile ceremonies, coach teams, remove impediments, and drive continuous improvement.

• Experience working with cross-functional teams that may include Product Owners, engineers, architects, data scientists, testers, security teams, and operations teams.

• Strong understanding of software delivery lifecycle practices, including planning, design, development, testing, release, and operational readiness.

• Ability to manage competing priorities, delivery risks, dependencies, and stakeholder expectations in complex enterprise environments.

• Experience supporting delivery in environments with governance, compliance, security, and quality requirements.

What Would Be Nice To Have

• SAFe Scrum Master (SSM), Certified ScrumMaster (CSM), PMI-ACP, or similar Agile certification.

• Strong communication, facilitation, and organizational skills, with the ability to engage effectively with both leadership and technical teams.

• Experience supporting Generative AI, large language model (LLM), or AI-assisted software products, including solutions involving summarization, intelligent search, document understanding, chatbot experiences, or decision support.

• Experience working on programs involving sensitive or regulated data, including environments with PII, PHI, CUI, retention requirements, auditability, and security controls.

• Familiarity with AI/ML delivery concepts such as model evaluation, prompt iteration, human-in-the-loop workflows, retrieval-augmented generation, confidence scoring, and governance controls.

• Experience with enterprise platforms and delivery ecosystems such as Jira, Azure DevOps, Confluence, Miro, or similar Agile collaboration tools.

• Experience supporting teams working with platforms such as Palantir Foundry, Databricks, Azure AI, AWS AI/ML services, OpenAI/Azure OpenAI, or similar enterprise AI technologies.

• Experience in government, healthcare, human services, case management, or other mission-oriented operational environments.

• Experience partnering with Product Owners, Release Train Engineers, and leadership teams to improve Agile maturity, execution discipline, and release outcomes.

• Experience using Generative AI-assisted tools to enhance Scrum Master role performance—such as improving meeting preparation, sprint reporting, action tracking, risk identification, backlog support, and documentation quality—while maintaining governance, security, and human oversight.

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.