AI Change Management Lead

Responsibilities:

• Design and execute a comprehensive change management strategy aligned to the client's AI implementation roadmap

• Conduct stakeholder assessments and impact analyses across impacted business units and roles

• Develop communication plans that translate complex AI and automation changes into clear, audience-appropriate messaging

• Lead training design and delivery, including role-specific enablement for finance, accounting, and operations teams

• Build and coach a network of internal change champions to sustain adoption beyond the engagement

• Identify and proactively manage resistance, cultural barriers, and organizational readiness gaps

• Define and track change adoption KPIs and report progress to senior leadership and project sponsors

• Partner closely with IT, HR, and business unit leaders to align change timelines with deployment milestones

• Advise on organizational design adjustments needed to support new AI-enabled operating models

• 8+ years of change management experience with demonstrated delivery on large-scale technology or digital transformation programs

• Hands-on experience leading change for AI, automation, or ERP implementations within accounting, finance, or shared services environments

• Proficiency in structured change methodologies (Prosci/ADKAR, Kotter, McKinsey Influence Model, or equivalent)

• Strong executive presence with the ability to influence C-suite and board-level stakeholders

• Experience developing and facilitating role-based training and communications across multi-functional teams

• Proven track record measuring and reporting adoption outcomes tied to business impact