Assurance of Learning Coordinator

Job Profile:

Administrative Operations Specialist 2

Job Family:

Administrative Operations

Time Type:

Full time

Max Pay – Depends on experience:

$62,400.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

The W. P. Carey School of Business seeks an Assurance of Learning Program Coordinator to support the school’s strategic initiatives and commitment to continuous improvement through comprehensive assurance of learning processes. As the largest business school in the United States, W. P. Carey serves more than 25,000 students across 50+ degree programs on five campuses. To maintain and advance academic excellence, the school conducts comprehensive annual assurance of learning activities across all programs.

Assurance of learning is a core function of the Education–Academic Programs team, which is dedicated to academic excellence, curricular operations, and the collaborative development of relevant and innovative academic offerings.

The Assurance of Learning Program Coordinator will coordinate assurance of learning efforts by partnering with faculty and staff to implement meaningful assessment tools within the learning management system for undergraduate and graduate learning competencies. Additionally, the coordinator will manage assessment data collection, tracking and analysis; translate complex datasets into actionable insights; and develop clear, visually engaging reports that support accreditation efforts and data-informed decision-making.

This position blends learning design, assessment operations, data analysis, and visualization skills to ensure accurate, meaningful, and actionable reporting across W. P. Carey’s academic programs. The role also requires strong organizational skills and attention to detail, effective communication skills, and the ability to manage relationships with diverse stakeholders.

Salary Range: $51,500-$62,400 annually; to commensurate with education and experience

Essential Duties:

(30%) Program Coordination

• Develop and execute process to ensure assessment data is collected for each academic program on all campuses each year.

• Track assurance of learning activities across the college, including courses participating, learning objectives, artifacts, and timing of assessment.

• Consistently provide relevant and updated assessment information to technology team to ensure accuracy and usability of dashboard.

• Manage process to streamline building effective assessment tools in Canvas and tracking progress each term.

• Work as partner to University Office of Evaluation and Educational Effectiveness assessment team to meet ASU assessment planning and reporting expectations.

(30%) Data Management & Reporting

• Using the LMS and in collaboration with Learning and Design team, track assessment tools and progress each term in relevant courses across the college.

• Maintain organized records to support accreditation reviews, including results, findings, and curriculum revisions year-over-year.

• Design, build, and maintain advanced Excel tools for reporting assurance of learning results for degree types, programs, and campuses.

• Use assurance of learning data points to identify trends and develop insights into opportunities for improvement.

• Develop clear, concise, and visually effective results summaries for faculty, college leadership, and accreditors.

(20%) Stakeholder Engagement

• Communicate assurance of learning needs, expectations, status, and findings with faculty in group settings and one-on-one.

• Use assessment results and insights to help faculty build, update, and enhance assessment plans and reports.

• Serve as resource to W. P. Carey faculty and academic units for assurance of learning.

• Maintain relationships with assessment partners across campus.

(15%) Process Improvement

• Evaluate assessment plans and reports annually to identify opportunities for improvement and ensure consistency with assurance of learning goals.

• Consistently review and help streamline assurance of learning processes within the college, including accreditation cycle reporting, annual program assessment reporting, and semester data collection.

(5%) Other Duties

• Other duties as assigned.

Desired Qualifications:

• Familiarity with Arizona State University and The New American University charter

• Experience working in higher education setting

• Knowledge of higher education accreditation standards, policies and processes

• Experience with instructional design and using a Learning Management System, preferably Canvas

• Advanced Excel capabilities

• Experience with data visualization tools

• Experience translating data sets into useful information to drive decision-making

• Experience using AI for data reporting

• Strong organizational skills

• Ability to manage multiple projects at one time

• Ability to work independently

Working Environment:

• Work is primarily performed in an indoor office environment.

• This position is eligible for hybrid work arrangement. Employees are expected to work on-site at their primary ASU work location for a minimum of 60% of their regular workweek. Remote work may be performed for the remainder, based on business needs. Hybrid arrangements are subject to approval at the dean or vice president level.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest and one of the top-ranked public business schools in the United States with more than 25,000 students. The school is internationally regarded for its programs and the research productivity of its distinguished faculty members. Students come from more than 120 countries, and W. P. Carey is represented by over 130,000 alumni worldwide.

W. P. Carey prides itself on being a place Where Business is Personal.® We value personalization, access, and excellence in business education and believe business is about people. Our motto reflects a commitment to mutual respect, building community, and positively impacting lives. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$22012.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.