Business Analyst Senior, Digital Merchandising, Reporting & Optimization, Nordstrom.com (Hybrid - Seattle, WA)

Job Description

The Reporting & Optimization team supports our digital channels (N.com and R.com) by delivering reporting on digital, merchandising, and customer outcomes and developing data acumen throughout the organization to enable insights that drive the digital business forward.

The Business Analyst Sr. will contribute to this mission by partnering with our Product, Analytics, and Engineering partners to build reporting tools, train teams on their use and best practices, and provide ad hoc analytical support to our business stakeholders. While this role will focus on N.com, many of the tools and insights our team delivers are applicable to both channels.

The ideal candidate for this role is an exceptional communicator with a passion for data and analytics. They must be able to understand and manage complex tools and processes while also providing excellent customer service to our business teams.

A day in the life…

• Manage the development of reporting and tools that guide action and drive results for the digital business

• Maintain consistent touchpoints with business teams to understand their needs and how our reporting and tools can better serve them

• Collaborate with cross-functional partners in product, analytics, and engineering to deliver accurate, sustainable, and actionable data to our stakeholders

• Develop learning materials and lead training sessions and office hours to educate business teams on reporting and tools

• Conduct ad hoc analyses to provide insights to business teams beyond the scope of conventional reporting

• Leverage AI tools to streamline workflows and deliver better products faster

You own this if you have…

• 2+ years of corporate experience building reporting tools, analyzing complex data, and summarizing insights (digital retail a plus)

• Strong interpersonal, oral and written communication skills, especially the ability to convey technical information to non-experts

• Curiosity to learn complex processes, identify inefficiencies, and develop solutions

• Desire to work closely with stakeholders and cross-functional partners to develop subject-matter expertise and build trust

• Proficiency in MS Office Suite (i.e., Excel, PowerPoint) required

• Experience querying, analyzing, and visualizing data preferred (e.g., SQL, Tableau, Looker, think-cell)

• Bachelor’s degree in business, finance, economics, mathematics, statistics, computer science, or related quantitative analytics discipline is preferred

This role is hybrid, which is onsite in Seattle, WA with four days in-office.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,000.00 - $132,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf