Career Launch Data Assistant

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:

OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Bargaining Unit:

No

This position is currently temporary until the end of September 2026 with the possibility of an extension.

MISSION

We build innovative educational and career development programs that strengthen and advance The City University of New York’s commitment to promoting equity and mobility for its students.

ORGANIZATION OVERVIEW

The CUNY Office of Career and Industry Partnerships (OCIP) is dedicated to connecting academic pursuits with career preparation. OCIP works closely with industry and the public/nonprofit sectors to understand the skills required for the most in-demand jobs and trains City University of New York (CUNY) students in those skills to prepare them for early and sustained career success.

GENERAL DESCRIPTION

New initiatives will recruit undergraduate students from throughout CUNY who haven’t had substantial paid professional experience but who are ambitious, bright, and ready to practice what they are learning in the classroom in the work world.

Interns enrolled in the program will have the opportunity to build skills, extend their professional networks, add to their resumes, and support employers throughout NYC in several key industries, such as STEM and healthcare. Employers will benefit from CUNY students’ many talents and knowledge. These exciting new initiatives will be coordinated in CUNY’s Central Office of Academic Affairs and implemented at several CUNY colleges.

Four to five college campuses will serve as industry “hubs”. These schools will specialize in internship placements within specific industries. Students will apply to specific hubs and once accepted into the program, apply to jobs within the industry. Each college hub will match students to their designated worksites and manage relationships between the student and employer.

The Data Assistant plays a central role in keeping those systems accurate, accessible, and running smoothly.

ROLE OVERVIEW

We are looking for a detail-oriented, tech-comfortable professional to join the Career Launch team as a Data Assistant. This person will own the day-to-day health of our core data systems - primarily Airtable and InPlace CRM - and serve as a point of contact for staff, students, and partners who need technical support or training. Reporting to the Assistant Director, Data and Evaluation, the ideal candidate is someone who cares about clean data, communicates clearly with non-technical users, and is eager to grow their database skills in a mission-driven environment.

DUTIES & RESPONSIBILITIES

Database Maintenance (40%)

• Perform regular data audits on student- and partner-facing Airtable bases, identifying and resolving inconsistencies before they affect reporting or communications

• Troubleshoot issues across Airtable and InPlace CRM, escalating when needed and documenting solutions for future reference

• Configure and maintain Airtable automations, including email workflows triggered by record updates or form submissions

• Manage and complete data-related projects, including data entry, record cleanup, and schema updates as program needs evolve

Technology Support & Communications (40%)

• Respond to internal support tickets in a timely, clear, and helpful manner

• Manage and respond to the InPlace email inbox, routing inquiries to the appropriate team members

• Train staff, students, and employer partners on how to use Airtable, InPlace, and other program tools — translating technical processes into plain language

Data Collection & Reporting (10%)

• Create, distribute, and manage surveys in Airtable

• Clean and standardize survey data and prepare clear summary reports for program leadership and stakeholders

Other (10%)

• Attend required departmental staff meetings

• Complete other duties as assigned

MINIMUM QUALIFICATIONS

• Currently pursuing or holding a Bachelor's degree

• Strong proficiency with Airtable, including base management, forms, views, and automations - or a clear demonstrated ability to ramp quickly

• Comfortable working with Excel or Google Sheets for data cleanup and reporting

• Excellent written and verbal communication skills, including the ability to explain technical processes to non-technical users

• Strong attention to detail - you catch data inconsistencies and care about getting them right

• Ability to manage multiple tasks in a fast-paced, evolving environment

• Experience with CRM systems or similar database tools

PREFERRED QUALIFICATIONS

• Airtable Builder Certification (or willingness to obtain one within the first 30 days)

• Proficient in Python, SQL, or JavaScript — even at a foundational level

• Experience in education, higher ed, or a nonprofit/public sector environment

• Experience with NYC public sector or grant-funded programs

• Comfortable facilitating group trainings or workshops

• Experience with InPlace or similar student engagement CRM platforms

• Demonstrated use of AI Powered workflows

WORK ENVIROMENT AND PHYSICAL REQUIRMENTS

• Standard work schedule for all staff is 9am-5pm EST Monday - Friday.

• This position currently is a remote (work-from-home) position.

• A laptop and other necessary equipment may be provided to support remote work.

• While performing these duties, the employee may be required to:

• Sit for extended periods

• Use a computer and other office equipment

• Occasionally lift or move items up to 20 pounds

• Reasonable accommodations will be provided to individuals with disabilities or other needs in accordance with RFCUNY policies and applicable laws.

• Ability to travel to other CUNY sites as needed.

To Apply

Interested applicants should submit a resume and brief cover letter via OneRF application and email documents to [email protected]. Applications will be reviewed on a rolling basis. Candidates are encouraged to apply as soon as possible.

Pay Range:

Minimum - Maximum: $65,000

RFCUNY Benefits
RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.