Consumer Research Lead Beauty

Job Title

Consumer Research Lead Beauty

Job Description

Your Challenge:

As a Consumer Researcher Lead you will lead a team of consumer researchers responsible for
representing the user within the R&D organization for the Beauty product
category and ensuring the delivery of consumer promises from our value propositions.

Your role:

• The mission of Consumer Research is to uncover consumer needs and tensions, and to translate, test, and validate these insights throughout the innovation process. This role uses a range of UX and user research methods to inform value proposition definition, feature development, and digital-enabled solutions, through to final product development and launch. A strong consumer-centric mindset is essential to ensure innovations are grounded in real consumer needs and deliver on the Philips brand promise: “Better care for more people”.

• You will lead and develop a best-in-class team of ambitious consumer researchers across several projects in the category. For the R&D program of the category, you will define and manage a clear approach to validating consumer insights across projects, using the right methods for the job (Qual, Quant, hybrid). You will align projects and share insights with stakeholders, support strong and substantiated marketing claims, and ensure user satisfaction throughout the product lifecycle, from development through launch and beyond.

• A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

• You have > 8 years’ working experience in user research, consumer science, industrial design, psychology in the domain of product or service development. You are experienced in managing research programs for Beauty.

• Leadership skills; people management & coaching. Project management / stakeholder management. Strong planning skills and soft skills.

• You are experienced in UX/UI design, UX research (qualitative & quantitative), and have a broad understanding of consumer research methodologies and the underlying statistics

• You are curious and empathetic towards users & customers; have a proactive attitude, can take the lead and represent the end-user in our innovation process.

• Focused on solving challenges and providing timely, quality deliverables.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.