Customer Service Concierge & Commercial Real Estate Data Specialist

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Stewart Title National Commercial Services is seeking a customer-focused and data-driven professional to support sales teams and clients through property research, data analysis, and concierge-level service. This role promotes Stewart services and solutions by providing timely, accurate property data and insights that enable sales professionals to better prepare for prospect and client interactions. The position also supports clients directly by delivering critical property information used in acquisition, disposition, financing, and transfer decisions. The ideal candidate combines strong customer service skills with commercial real estate knowledge and has the ability to gather, interpret, and present data in a meaningful way. A background in title is highly beneficial, providing context for understanding reports, documents, and the overall transaction lifecycle.

Job Responsibilities

• Provide concierge-level support to internal sales teams and external clients by researching and delivering property-related data and information
• Collect, analyze, and interpret property data to support sales strategy, client discussions, and transaction decision-making
• Utilize industry tools such as TitleFlex, DataTrace, PropertyInfo, RCA, CoStar, and similar platforms to research ownership, debt, liens, easements, and other property-related details
• Prepare clear, accurate, and client-ready reports that translate raw data into actionable insights
• Support sales associates in preparing for prospect meetings, client presentations, and ongoing relationship management
• Respond to routine and moderately complex inquiries from internal and external customers, resolving issues or escalating as appropriate
• Follow standard procedures and guidelines to complete daily tasks while maintaining high accuracy and attention to detail
• Recognize and resolve typical challenges by selecting appropriate solutions from established processes
• Communicate effectively with internal teams and clients to ensure a seamless and positive service experience
• Perform a wide range of administrative and operational support activities to assist in the sales process
• Manage individual workload and priorities to meet deadlines in a fast-paced environment
• Perform all other duties as assigned

Education

• High school diploma required
• Bachelor’s degree preferred

Experience

• Typically requires 2+ years of related experience in customer service, real estate, title, or data analysis
• Commercial real estate or title industry experience strongly preferred
• Experience using CRE and/or title-related software/platforms (e.g., TitleFlex, DataTrace, PropertyInfo, RCA, CoStar, ResWare, SoftPro, CREXi or similar) preferred
• Demonstrated ability to analyze data and translate findings into meaningful insights for business use
• Strong understanding of property-related data, including ownership, encumbrances, and transaction-related documentation preferred

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Pay Range & Benefits

$36,700.00 - $58,800.00 AnnuallyThe base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts