Data Administrator (3M FTC)

- Who we’re looking for: We’re looking for a detail-oriented Data Administrator to support a focused CRM data cleanup initiative within HubSpot. This role suits someone comfortable working with structured datasets at scale who can deliver accurate, methodical work independently against clearly defined priorities. You’ll help improve the reliability of our sales and marketing data by resolving duplicates, correcting ownership inconsistencies and standardising key segmentation fields across the platform.

This work directly supports forecasting accuracy, reporting reliability and segmentation across our global revenue operations environment. 🌟

- The challenge: Improve the quality and reliability of HubSpot data by resolving historical duplication, ownership inconsistencies and formatting issues across thousands of CRM records within a defined 3-month delivery window. 🚀

- Where you’ll work: This role will be based in Cape Town, you’ll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. Our hybrid approach offers flexibility with regular team connection in our Cape Town office 🏢

The Tillo Difference https://www.tillo.io/the-tillo-difference

We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.

We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎

Day to day this role will

- Identify and resolve duplicate contact and company records within HubSpot

- Correct ownership inconsistencies across contacts, companies and pipeline objects

- Clean and standardise segmentation and formatting fields across thousands of records

- Backfill missing data required for reporting and targeting accuracy

- Update workflow alert routing to improve visibility of errors across the RevOps team

- Support documentation of controls to prevent recurrence of data quality issues

- Flag inconsistencies, edge cases and recurring data risks during cleanup work

- Work independently against defined weekly cleanup targets

- Maintain high levels of accuracy across bulk updates and record corrections

- Collaborate with the RevOps team to support forecasting and reporting reliability initiatives

What we’re looking for

- Experience working with CRM systems such as HubSpot, Salesforce or Microsoft Dynamics

- Experience working with structured datasets in Excel or Google Sheets

- Previous experience performing CRM data cleanup or record maintenance work

- Confidence exporting, cleaning and re-importing CRM datasets

- Strong attention to detail when working across large volumes of records

- Ability to identify patterns and inconsistencies within structured data

- Comfortable working independently against delivery-focused priorities

- Clear communication when flagging data issues or edge cases

- Ability to contribute quickly with minimal ramp time in a short-term contract role

Helpful but not essential:

- Direct HubSpot experience

- Experience supporting RevOps, Sales Ops or Marketing Ops teams

- Experience resolving CRM ownership logic issues

- Experience working with pipeline or segmentation datasets

- Experience supporting large-scale deduplication initiatives

Benefits

We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic offices, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:

- Retirement Fund (5%)

- Health insurance contribution

- Hybrid Working

- Top spec equipment including laptop, mouse, keyboard, monitor

- Monthly breakfasts, drinks, snacks and events

ABOUT TILLO

Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.

Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.

Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.  We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation.

If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.