Data Governance Analyst

Posting Type

Hybrid

Job Overview

The Data Governance Analyst on the Business Process & Technology team plays a critical role in ensuring the accuracy, consistency, and usability of data within Salesforce to support Sales and Success departments. This role blends analytical discipline, process design, and cross-functional collaboration to oversee Salesforce data governance, streamline data workflows, and ensure changes to objects and fields adhere to established standards.

The ideal candidate has hands-on experience with Salesforce data, a strong operational mindset, and the ability to translate business needs into scalable, high-quality data structures and processes. They excel at partnering with Sales, Success, and IT teams to promote data integrity, alignment, and operational excellence.

Job Description and Requirements

Role Responsibilities

• Serve as the primary steward for Salesforce data across Sales and Success, ensuring data is accurate, consistent, and remains evergreen.

• Partner with Business Intelligence to define and maintain data dictionaries, naming conventions, and metadata documentation for Salesforce objects and fields.

• Create, maintain, and clearly communicate a formal process for updating Salesforce objects, fields, and related data rules.

• Review and validate change requests, ensuring that requests align with business needs, data governance standards, and system scalability.

• Partner with enablement teams to provide training to stakeholders on data quality best practices and the approved process for requesting Salesforce data changes.

• Analyze Salesforce data to identify trends, gaps, inconsistencies, and opportunities for process improvement.

• Assist in defining measurable data quality KPIs and provide reporting on data governance performance.

• Develop and maintain documentation including data flow diagrams, governance frameworks, change-control processes, and user guides.

Preferred Qualifications

• Experience collaborating with IT or system administrators to implement CRM data changes.

• Familiarity with Sales & Success workflows and KPIs.

• Experience with tools such as Jira and Confluence for requirements tracking and documentation.

Minimum Qualifications

• Bachelor’s degree in Information Systems, Business Analytics, Data Management, or related field.

• 2–3 years of experience working with Salesforce data.

• Strong analytical and problem-solving skills; ability to interpret data trends and recommend improvements.

• Identify and analyze problems to develop iterative improvements

• Strong communication skills with the ability to adapt to technical and non-technical audiences.

• Detail-oriented with a passion for data accuracy, structure, and process discipline.

• Ability to work independently with guidance and support as needed in a structured environment.

Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Additional time off
Long-term incentive program
Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

107 000 and 161 000PLN

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Operations, Customer Service, Financial Acumen, Operations Management, Process Improvements, Project Management, Risk Management, Strategic Planning, Vendor Management, Workflow Optimization