Data Load Specialist

Data Upload Specialist will process and analyze tickets and transactions pertaining to customers/consumer.

What you’ll do

• Drive Account Stewardship: Orchestrate ongoing contractual relationships and oversee the end-to-end operational delivery of services for assigned client portfolios.

• Act as Client Ambassador: Serve as the primary liaison for all service-related inquiries, ensuring high-touch day-to-day delivery and maintaining peak client satisfaction levels.

• Uphold Operational Excellence: Implement and audit quality assurance programs to safeguard the standards of existing products and services.

• Execute Critical Workflows: Manage high-priority client requests, including complex account configurations, bulk data synchronization, and system file loads.

What experience you need

• Education: High School Diploma or equivalent.

• Experience: 1+ years of proven experience in data entry, back-office operations, or a similar administrative role.

• Language: Advanced English proficiency (B2 level or higher), including strong verbal and written communication skills.

• Technical Skills: Proficient in Microsoft Excel or Google Sheets for data management.

What could set you apart

• Data Proficiency: Proven experience in performing data analysis and generating comprehensive reports to support business decisions.

• Analytical Mindset: Strong problem-solving skills with the ability to identify trends and provide actionable solutions.

• Communication: Able to translate complex data into clear, professional insights for stakeholders.

• Adaptability: A fast learner with the ability to quickly master new tools, processes, and industry standards.

Primary Location:

CRI-Heredia

Function:

Function - Fulfillment / Operations

Schedule:

Full time