Data Operation Specialist

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

The Data Operations Specialist is responsible for analyzing commission statements, performing audit reconciliations, resolving financial discrepancies, and serving as the primary point of contact for producer payment inquiries. This role ensures that all commission related data is accurate, timely, and compliant with internal controls. It requires strong analytical skills, exceptional attention to detail, and the ability to communicate complex financial information clearly.

Responsibilities

• Commission Analysis — Review, interpret, and validate commission statements from carriers, partners, or internal systems to ensure accuracy and alignment with contractual terms.
• Audit Reconciliations — Perform detailed reconciliations between expected and actual commission payments, identifying gaps, variances, and root causes.
• Discrepancy Resolution — Investigate and resolve commission discrepancies by collaborating with carriers, Broker Support Team .
• Producer Payment Support — Respond to producer inquiries regarding payments, statements, adjustments, and commission structures with clarity and professionalism.
• Data Quality Assurance — Maintain high data integrity by validating inputs, monitoring data flows, and ensuring compliance with internal controls.
• Reporting & Insights — Generate recurring and ad-hoc reports on commission trends, discrepancies, and payment performance metrics.
• Process Optimization — Identify opportunities to streamline workflows, automate manual tasks, and enhance operational efficiency.

Requirements

• Analytical Skills — Ability to interpret financial data, identify patterns, and solve complex reconciliation issues.
• Excel Proficiency — Strong command of formulas, pivot tables, VLOOKUP/XLOOKUP, and data validation.
• Financial Acumen — Understanding of commission structures, payment cycles, and financial controls.
• Attention to Detail — High accuracy in data review and documentation.
• Problem-Solving — Strong investigative mindset for resolving discrepancies.
• Time Management — Ability to manage multiple deadlines in a fast-paced environment.
• Systems Knowledge — Experience with commission platforms and high excel proficiency.

Education and Experience

• Insurance or Financial Services Background — Familiarity with producer commissions, carrier statements, or brokerage operations.
• Data Operations Experience — Prior work in data-heavy operational roles.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.