Data Product Manager – (Digital & Loyalty)

Job Description

At Circle K, our mission is simple: to make our customer’s lives a little easier every day. Whether you have stopped by for a coffee, refueled your car, or grabbed something to eat on the go, you already know who we are.

From the opening of our very first store in Laval, Québec, our company has grown steadily and purposefully. Today, we are a truly global organization, operating in more than 17,300 stores across 29 countries and serving nearly 9 million customers every day. Our success is powered by over 146,000 dedicated people working in our stores and offices worldwide.

Ready to grow your career? Let’s grow together.

Join our Global Digital & Loyalty team as a Data Product Manager - someone who lives and breathes retail apps and loyalty data and is eager to shape the future of digital customer experiences.

Role Overview

Step into a role where data drives Product decisions!

• You will design, govern, and deliver unified data products that power the most critical metrics and interactive dashboards across our mobile apps and loyalty programs. As a GA4 expert, you will own the measurement backbone - ensuring every user interaction is captured, structured, and translated into meaningful insight.

• Working at the intersection of product, analytics, and engineering, you will turn strategic priorities into a sharp, data-driven roadmap. Every feature launch, customer experience, and campaign will be measurable by design - giving teams the clarity to optimize for engagement, retention, and growth.

• Lead and mentor a high performing team of Data Product Specialists and Data Modelers.

Key Responsibilities

Roadmap & Strategy:

• Partner with the Group Product Manager to maintain the data product vision, roadmap and backlog with clear acceptance criteria and measurable outcomes.

• Translate business questions into metric definitions, data models and scalable self-service data products.

Data Integration & Engineering Coordination

• Collaborate with App & Web Architects to ensure accurate tagging of key user events in mobile apps (e.g., GA4)

• Coordinate with Data Engineering to integrate mobile apps and retail loyalty datasets for a unified end-to-end customer journey.

• Monitor data pipelines, investigate quality issues and implement automated validation, alerting and remediation processes.

Governance & Compliance

• Operationalize data governance, privacy and security requirements

• Maintain the data catalog and lineage documentation to support discovery

• Define and enforce data contracts, SLAs and schema-change processes with source teams.

Analytics & Insight Enablement

• Liaise with Performance Analytics to deliver certified datasets on time for monthly leadership dashboards and ad-hoc reporting.

• Conduct stakeholder interviews to confirm data readiness for key insights and dashboards.

• Partner with product managers to validate data availability and quality for priority business questions.

Continuous Improvement & Adoption

• Identify opportunities to enrich datasets using internal systems and reputable external sources.

• Track competitive benchmarks for mobile app performance and surface insights that inform product innovation.

• Drive data-product adoption: create enablement guides, run demos, maintain FAQs, collect feedback and support change communications.

• Skills Required

• Analytical thinker who balances creativity with pragmatism.

• Excellent communicator in English, able to translate complex concepts for technical and non-technical stakeholders.

• Customer-obsessed problem solver who collaborates across geographies and levels.

• Curious lifelong learner with a passion for retail, loyalty programs and emerging analytics techniques.

• Team leader who is responsive to evolving business needs.

Qualifications & Experience

• Advanced degree in Engineering, Data Science, Statistics, or a related analytical field.

• 7+ years of experience across one or more areas: data engineering, data analytics, or data stewardship.

• 3+ years of experience working with mobile and web analytics platforms (e.g., Google Analytics, BigQuery); experience with loyalty program data is a strong plus.

• Strong hands-on experience with SQL, analytical and visualization tools (e.g., Power BI), and cloud data warehouses such as Snowflake.

• Solid understanding of data governance frameworks and data privacy regulations, including GDPR.

What do we offer:

• Contract of employment

• Annual bonus

• Private medical care

• Cafeteria Platform/Multisport

• English lessons subsidized by the company

• Group insurance

• Attractive discounts for products and services at our stations

• Employee stock purchase plan

• Employee Assistance Program (Lyra)

• Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

• Trainings & possibility to develop skills in a wide international environment

Join Circle K and be part of a global leader in the fuel chain industry, offering a stable and secure career path. Work alongside a remarkable team that values innovation and collaboration, engaging in projects that deliver significant impact on a global scale.

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Check who we are here: https://youtu.be/td-QGnNnvW0

Want to know even more about us? Take a look at our career page: https://workwithus.circlek.com/global/en/businesscentrewarsaw

Interested?

We encourage you to apply.

We know great companies are built from within, by great people like you. Come grow with us!We´re looking forward to your application.

We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies.

The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available here:  https://www.circlek.pl/o-nas/procedury-zgloszen