Global AI Platform GTM Leader, Red Hat Services

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high ­performing solutions. We offer cloud, application development, storage, operating system, and virtualization technologies, together with award­ winning global Customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job Summary

This global role leads the Red Hat Services AI Platform Platform GTM is responsible for driving sales of Red Hat’s Consulting, Training, and TAM offerings that align to Red Hat’s Technology Decision Points (TDPs) covering AI Platform, including Inference, Agentic Enterprise and Data Engineering. The Red Hat Services AI Platform Platform practice will create the vision, design, build, and manage solutions and provide direction and support for the practices within the Red Hat Services field teams.

In this role, you will own and lead the vision, design, sales readiness, and sales execution of AI Platform Services offerings. You will work closely with the AI Platform Platform Business Unit (BU) and AI Platform Platform Tech Sales to ensure that we are closely aligning our services strategy to our product strategy and needs of our customer and market. These solutions will help drive the growth of Red Hat’s Consulting, Training, and TAM businesses. This role will work closely with other leaders across the company to strategically partner on cross-business function programs and initiatives. A successful leader will help implement strategies across the globe in collaboration with our Geo services teams to best serve our customers and partners.

As a services sales leader for Red Hat Services of AI Platform, you will lead sales calls with customers for first-of-a-kind and key strategic opportunities. You will teach our Services sellers in our Geo teams to successfully lead future customer opportunities. This role will provide continued guidance, mentoring, and support to Services sellers with key opportunities they have for AI Platform.

As a leadership position, this role reports directly to the Global Services AI Platform Leader and partners with executive leadership across the BU, Tech Sales, and Ecosystem, as well as providing executive-level updates to Red Hat’s C-level leadership team (CLT) as necessary.

This is a remote position with future weekly travel to customer sites and can be located anywhere in the U.S. within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary Job Responsibilities

1. Strategy & Portfolio Leadership

• Define the Red Hat Services vision, strategy, roadmap, and success criteria aligned to AI Platform's TDP.

• Provide the direction and oversight of new services solutions, ensuring close alignment with the BU, Tech Sales, Ecosystem, and Services Portfolio.

2. Go-To-Market Execution

• Drive field readiness and collaborate with Services Portfolio for internal communications and launch readiness activities for AI Platform services

• Partner with Marketing, Tech Sales, and Services Portfolio teams to provide consistent messaging and sales enablement, including seller training sessions, internal communications, and capturing customer wins.

• Develop and lead internal campaigns (e.g. the Red Hat AI Factory campaign ) to grow the pipeline.

• Contribute customer feedback, competitive insights, and delivery learnings to the AI Platform team for incorporation into future solution iterations

3. Sales Alignment & Pipeline Acceleration

• Lead customer sales presentations for key strategic opportunities and guide Services Sellers (TSMs)  through the sales cycle.

• Collaborate with Tech Sales and TSMs to understand pipeline health and unblock opportunities.

• Guide the execution of sales plays and field feedback loops.

4. Reporting & KPI Ownership

• Provide executive-level reporting and analysis on GTM success.

• Monitor performance metrics across delivery adoption, pipeline conversion, and partner influence.

• Track and communicate KPIs across service bookings and revenue.

5. Partner Strategy & Scale

• Lead services partner strategy with GSIs, Regional SIs, and key ISV collaborators.

• Design and build co-delivery frameworks with key partners and ensure delivery quality is in place for Red Hat Services to scale our customer impact through our partners.

Required Skills:

• 7+ years of solution sales experience for an enterprise software company

• 5+ years of consulting experience

• 5+ years of experience bringing products and solutions to market

• Experience with AI/ML

• Direct experience with AI Platforms in the Kubernetes ecosystem

• Experience defining and driving the value of professional services in a large organization

• Ability to work in a distributed, multicultural and matrix organization

• Bachelor's degree in a technology or any analytical discipline; Graduate degree in management preferred.

• Executive presence with public speaking skills

• English, and ideally other required language skills

• Ability to travel internationally

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Preferred Skills:

• Appreciation of and passion for open-source software

• Direct customer and partner-facing sales experience

• Experience with Red Hat’s technology portfolio, including Kubernetes  and AI Platforms

• Experience with Amazon Web Services (AWS), Microsoft Azure, and other public clouds.

• Previous implementation experience as a consultant or consulting leader

The salary range for this position is $247,780.00 - $409,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.