IT Systems Engineer

Accountabilities:

• Manage and support identity and access systems across MacOS, Windows, and Linux environments, including user provisioning, permissions, and governance

• Maintain endpoint management platforms, device compliance, patching processes, and mobile device management (MDM) baselines

• Provide Tier 3 technical support and resolve escalated infrastructure and systems issues for internal teams

• Contribute to the design and implementation of AI-driven workflows, automation pipelines, and intelligent support processes

• Evaluate emerging AI tools and technologies to improve IT operations, scalability, and team productivity

• Collaborate with Security, Engineering, and SRE teams to ensure responsible AI deployment and compliance with governance standards

• Monitor system performance proactively, identify operational risks, and implement optimization initiatives

• Create and maintain technical documentation, runbooks, and process guides to support knowledge sharing and operational consistency

• Participate in IT infrastructure projects and help drive strategic improvements across SaaS, cloud, and endpoint ecosystems

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent practical experience

• 1–3 years of experience as an IT Systems Engineer, Systems Administrator, or in a similar technical support role

• Strong knowledge of MacOS, Windows, and Linux operating systems

• Experience with scripting and automation using Python, PowerShell, Bash, Shell, or similar languages

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud

• Hands-on experience administering SaaS platforms including Google Workspace, Slack, and Atlassian products

• Experience with identity management solutions and MDM platforms such as Okta, Kandji, Jamf, FleetDM, or ScaleFusion

• Exposure to AI-integrated workflows, automation tools, LLM APIs, or orchestration platforms is highly valued

• Understanding of security best practices, MFA, data privacy, and responsible AI usage

• Strong communication, collaboration, and problem-solving skills with a proactive and customer-focused mindset

• Ability to thrive in a fast-moving, high-growth environment while balancing multiple priorities effectively

Benefits:

• Competitive salary ranging from $100,000 to $120,000 USD

• Equity package through company stock options

• Flexible paid time off and 11 company holidays

• Fully covered medical, dental, and vision insurance plans for employees

• Health Savings Account (HSA) matching program

• Paid parental leave and additional recovery leave for birthing parents

• Fertility, adoption, surrogacy, and family support benefits

• Mental health and wellness support programs

• Monthly work-from-home stipend and home office setup allowance

• Annual productivity and learning stipend for personal development resources

• Access to employee resource groups and inclusive workplace initiatives

• Opportunity to work on impactful AI and security technologies within a rapidly growing organization.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether?

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