Labor Resource & Operational Data Analyst

Work Shift

Day

Scheduled Weekly Hours

40

Summary

This role integrates workforce analytics, clinical and operational benchmarking, and operational database management to optimize labor, supply, and resource utilization.

Job Description

Job Duties/Essential Functions:

• Analyze workforce data including staffing levels, productivity, overtime, and resource utilization trends across clinical and support departments.
• Monitor and report on key metrics such as worked hours per unit of service, staffing ratios, and throughput.
• Partner with leaders to ensure optimal alignment between staffing levels and patient care needs.
• Identify opportunities to improve labor expense, efficiency, and overall resource utilization while maintaining high-quality, compassionate care.
• Lead as Functional System Administrator for Premier Operations Advisor, the platform for Labor Expense and Productivity Metrics. This includes responsibilities such as managing data imports and ensuring accuracy, generating bi-weekly reports, and analyzing data, and serving as labor coach to help leaders interpret reports and write action plans to address variances.
• Support position control by participating in annual workforce budgeting and Position Review Council processes. Utilize productivity benchmarks to develop FTE budgets and staffing plans.
• Provide Workforce data and executive summaries; educate leaders on how to pull and analyze workforce reports in Workday or Operations Advisor.
• Assist in developing daily productivity and supporting reports.

Operational Benchmarking & Performance Analysis

• Coordinate the collection, validation, and submission of labor, supply, utilization, and operational data for operational benchmarking programs.
• Analyze benchmarking results to compare performance against peer healthcare systems and industry standards.
• Translate benchmarking insights into actionable recommendations for leadership and operational teams.
• Identify performance gaps and trends to drive improvements in cost efficiency and resource utilization.
• Initiate and monitor appropriate data sharing with other facilities and serve as the communication link between Mercy and other benchmarking program participants.

Knowledge, Skills, and Abilities

• Proven analytic skills with demonstrated ability to think critically and make sound, timely decisions.
• Superior problem solving and planning skills, with ability to manage multiple projects and prioritize effectively in an environment with competing priorities.
• Initiative-taker – ability to plan and self-start activities.
• Strong computer and software skills, including Excel.
• Ability to interact and work collaboratively with leadership, and internal and external customers to achieve organizational goals.
• Excellent verbal, written, and presentation skills.
• Understands how to read and analyze benchmarking reports.
• Knowledge of general ledger, payroll data, financial statements, and revenue reports.

Professional Experience

• Minimum of three years' experience in labor resource management, finance, healthcare administration, human resources, healthcare analytics, workforce planning, supply chain analytics, or related field.
• Experience analyzing data to implement process &/or system changes preferred.
• Previous experience with Workday preferred.
• Experience with healthcare benchmarking platforms, preferred.
• Familiarity with hospital operations and labor productivity metrics, preferred.

Education

• Bachelor’s Degree required, preferably in business, statistics, finance, healthcare administration, human resources, or related field of study.

Reporting Structure

• Reports to: Director, Workforce Strategy, Planning & Resource Management (Labor Resource Management). Matrixed to: Controller, Finance.

Pay Rate Type

Salary

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.