Leadership Programs Manager-Experience Optimization

Job Posting Title:

Leadership Programs Manager-Experience Optimization

Req ID:

10149533

Job Description:

About the Role & Team

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make an impact?

As the Leadership Programs Manager you will join our dynamic team within the Experience Optimization (EO) organization. You will play a pivotal role in designing, delivering, and evaluating leader development programs tailored for the Ops Training, FOS, and WSHES organizations. This role requires a strategic thinker with a passion for delivering leadership training at all levels within the organization.

You will report to the Manager-Leadership Programs.

This is a Full-Time role. There may be more than one position with this team.

What You Will Do

• Develop and implement a comprehensive leadership training strategy aligned with organizational goals

• Plan, coordinate, and manage activities related to leadership program initiatives and projects

• Collaborate with internal stakeholders, including subject matter experts, instructional designers, and trainers, to define program scope, objectives, and deliverables

• Oversee the logistics and administration of training programs, including curriculum, planning and engagement

• Develop project plans and timelines to ensure effective delivery of programs within scope and budget

• Facilitate leadership development workshops, seminars, and programs focused on enhancing leadership skills, team effectiveness, and operational excellence

• Provide coaching and mentorship to leaders at various levels to support their professional growth and leadership effectiveness

• Execute a communication strategy to keep leaders and stakeholders updated on programs

• Seek continuous improvement for our programs based on feedback and surveys

• Evaluate the effectiveness of leadership training initiatives through metrics, feedback, and continuous improvement strategies

• Collaborate with HR, area managers, and subject matter experts to identify training needs, learning objectives, and program content

• Stay informed about industry trends, leadership development practices, and emerging technologies to enhance program offerings

• Partner with external vendors, consultants, and educational institutions to leverage best practices and resources in leadership development

• Cultivate a culture of collaboration and partnership among project team members, promoting open communication and knowledge sharing

Required Qualifications & Skills

• Solid organizational, time management, and prioritization skills

• Able to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment

• Excellent facilitation, communication, and presentation skills, with the ability to engage and inspire diverse audiences

• Demonstrated ability to build relationships, influence stakeholders, and work effectively in a collaborative team environment

• Capable of managing all aspects of training development from creation to completion

• Excellent verbal and written communication skills

• 3 years’ experience in designing, delivering, and evaluating leadership development programs

• Strong understanding of adult learning principles, leadership theories, and best practices in training and development

• Analytical mindset with the ability to measure the impact and investment of training programs

• Proficiency in Microsoft Office Suite and learning management systems (LMS)

Preferred Qualifications

• Certification in leadership development or coaching (e.g., Maxwell, DISC Communication Styles)

• Proven experience in training or education

Education

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a Master’s degree preferred

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position in Florida is $60,700.00-$83,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Park Ops

Job Posting Primary Business:

Experience Integration (WDW)

Primary Job Posting Category:

Project/Program Management Generalist

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Lake Buena Vista, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-04-24