Learning & Development Manager

The People Capability & Development Manager plays a key role in driving the learning, leadership, talent development, and people capability agenda for Lyreco Thailand.

This role partners closely with the People & Culture Director, senior leaders, people managers, and regional/global teams to identify business and people capability needs, design practical development solutions, and strengthen leadership capability across the organization.

Beyond training delivery, this position is expected to act as a trusted partner to the business, bringing strong people insight, business understanding, and a strategic mindset to support organizational performance, employee engagement, and future talent readiness.

Main Accountabilities

• Work closely with the People & Culture Director and business leaders to understand business priorities, people challenges, capability gaps, and development needs across the organization.

• Lead the annual learning and people development planning process, ensuring alignment with business strategy, talent priorities, engagement results, and organizational needs.

• Conduct comprehensive Training Needs Analysis and capability gap assessments, translating insights into clear development plans and practical learning solutions.

• Design, localize, implement, and continuously improve learning and development programs for Lyreco Thailand, including global programs, local programs, leadership programs, sales capability programs, onboarding, soft skills, and manager development.

• Learn, master, and localize existing global training materials, including Global Field Sales Best Practice modules, and other global learning initiatives.

• Partner with senior leaders and people managers to strengthen leadership capability, coaching skills, performance conversations, feedback culture, and team effectiveness.

• Support talent development initiatives, including high-potential development, succession planning support, career development, mentoring, and leadership pipeline building.

• Act as a key contributor to broader People & Culture initiatives, including employee engagement, performance management, change management, onboarding, retention, and culture-building activities.

• Design and facilitate high-impact learning experiences through various formats, including classroom training, virtual learning, field coaching, workshops, e-learning, video tutorials, simulations, role plays, and manager toolkits.

• Evaluate learning effectiveness and business impact through clear measures, including participant feedback, manager feedback, behavioral change, performance improvement, and relevant people metrics.

• Use data and people insights to provide recommendations to the People & Culture Director and business leaders on learning priorities, talent risks, and capability development opportunities.

• Foster a strong learning culture and knowledge-sharing mindset across the organization.

• Manage learning projects end-to-end, including planning, stakeholder alignment, communication, implementation, reporting, and continuous improvement.

• Work closely with regional and global People & Culture / Learning teams to ensure local implementation is aligned with global direction while remaining relevant to the Thai business context.

• Perform other strategic People & Culture projects or assignments as assigned by the People & Culture Director.

Qualifications and Skills

• Bachelor’s degree or higher in Human Resources, Organizational Development, Business Administration, Psychology, Education, or related fields.

• At least 6 - 8 years of experience in Learning & Development, Talent Development, People Development, Organizational Development, HR Business Partnering, or related People & Culture functions.

• Experience working in a multinational company or matrix organization is strongly preferred.

• Strong business partnering mindset with the ability to understand business priorities and translate them into people development actions.

• Proven experience in designing, implementing, and managing learning or people development initiatives from end to end.

• Experience in leadership development, talent development, coaching, performance management, employee engagement, or change management will be a strong advantage.

• Strong stakeholder management skills, with the confidence and maturity to work with senior leaders and influence across functions.

• Strong facilitation, presentation, coaching, and communication skills.

• Good analytical thinking with the ability to use data, feedback, and business insights to identify gaps and recommend solutions.

• Able to manage multiple priorities, work independently, and deliver results in a fast-paced environment.

• Highly proactive, mature, hands-on, creative, and solution-oriented.

• Strong ownership with the ability to drive initiatives from strategy to execution.

• Experience in a sales-driven organization is desirable.

• Good communication skills in both written and spoken English and Thai.