Manager, Disaster Recovery & Knowledge Management

•  Lead ICT disaster recovery across critical University systems

• Shape resilience, continuity and knowledge management practices

• Salary of $156,277 + 17% Superannuation

Solve by Talent is partnering with the University of Sydney to recruit a Manager, Disaster Recovery and Knowledge Management to support the delivery of key Information and Communications Technology initiatives that help shape the future of education, research, and innovation.

Why join the University of Sydney?

Join one of Australia’s leading universities at a pivotal point of change, where technology is evolving to better support student learning, empower teaching excellence, and enable research delivery at global scale.

ICT is central to delivering the University’s academic mission. Working across faculties, disciplines, and research communities, you will shape the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.

This work spans both the critical services that keep the University running every day and the ongoing improvement of systems and experiences.

With strong investment and clear direction, you’ll operate in a large and complex environment where your contribution has visible, meaningful impact across the University.

You’ll collaborate across academic and professional communities to help shape a more connected and capable University, supporting teaching excellence, research impact, and student success.

The opportunity

Enterprise Services is seeking a Manager, Disaster Recovery and Knowledge Management to lead disaster recovery planning, governance and continuous improvement across the University’s ICT environment.

This is a highly autonomous role with oversight of a mature Disaster Recovery program, while also helping shape knowledge management practices that support better service delivery, resilience and organisational learning. This role is and individual contributor position, which is 80% Disaster Recovery focused and 20% Knowledge Management focused.

What you’ll do

• Lead the planning, coordination, documentation and testing of ICT disaster recovery plans.

• Maintain and improve the ICT Disaster Recovery Framework, aligned to business continuity, cybersecurity, risk and compliance requirements.

• Work with system owners, vendors and ICT teams to ensure Disaster Recovery capability is embedded across critical applications, cloud services and supplier arrangements.

• Develop knowledge management practices, standards and frameworks across platforms such as ServiceNow, Confluence or SharePoint.

• Provide reporting, briefings and advice to senior stakeholders, governance forums and executive committees.

What we’re looking for

• Extensive experience managing ICT Disaster Recovery, service continuity or resilience programs.

• Strong understanding of ICT operations, infrastructure, applications, cloud services and how they support enterprise resilience.

• Experience with ITSM processes, particularly Incident Management and Major Incident Management, ideally within an ITIL environment.

• Ability to manage Disaster Recovery program including scope of work, schedules, testing, reporting, governance packs, vendor follow-up and recovery performance measures.

• Strong stakeholder engagement skills, with the ability to communicate clearly with technical teams, senior leaders and vendors.

• Knowledge management experience is a big plus

What’s in it for you?

At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including:

• Up to 17% superannuation to support your financial future

• Extremely generous parental leave entitlements.

• Competitive salary with salary packaging options

• Flexible and hybrid working arrangements

• Career development and learning opportunities

• Health and wellbeing programs including Fitness Passport

• Access to a vibrant, globally recognised university community

How to apply

If you’re looking for an opportunity to contribute to meaningful projects while building your project career in a world-class university environment, we would love to hear from you.

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

Accessibility and inclusion

The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know.

This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Nick Barwick, [email protected].

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EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.

Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 24 May 2026 11:59 PM