Manager, Home Warranty Network Optimization (Data Analysis)

This Manager, Home Warranty Network Optimization (Data Analysis) role is a lead business operations position focused on optimizing home warranty service provider network performance through advanced data analysis, market-level insights, and platform configuration. The Manager will leverage strong data manipulation capabilities—including advanced SQL querying—to drive performance improvements, identify trends and gaps, and support strategic decision making across the network.

Key Responsibilities

• Perform deep, hands-on data analysis using SQL and related tools to evaluate service provider performance, market coverage, claims outcomes, and cost drivers.

• Analyze large, complex datasets to identify trends, anomalies, and improvement opportunities; translate findings into actionable operational insights.

• Implement market-level success strategies with high-volume service providers using data-driven recommendations.

• Partner closely with Network Analytics, Capacity, and Claims teams to design metrics, dashboards, and reporting solutions that support optimization efforts.

• Support continuous improvement initiatives informed by quantitative analysis and experimentation.

• Collaborate cross-functionally to ensure alignment between analytical insights and operational execution.

Qualifications

• Bachelor’s degree in business, data analytics, operations, supply chain, or a related field.

• 5+ years of experience in operations, vendor management, analytics, or service delivery environments.

• Advanced data manipulation skills, including strong hands-on experience writing complex SQL queries.

• Experience working with large datasets, performance metrics, and analytical tools.

• Strong ability to translate data into insights and communicate findings to non-technical stakeholders.

• Proficiency in Excel and business intelligence or reporting tools.

Preferred Qualifications

• Experience in home warranty, in-home service, or similar service operations environments.

• Experience partnering with analytics teams or building self-service analytical solutions.

• Familiarity with continuous improvement methodologies (Six Sigma, Lean) is helpful but not required.

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Pay Range:

$74,600.00 - $124,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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