Patient-facing Research Assistant

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

📍 Rolling Hills Estates, CA🏥 Peninsula Research Associates🕒 Full-Time | Monday through Friday | 8:00am - 5:00pm

Launch Your Career in Healthcare & Research

Are you a recent graduate looking to gain hands-on experience in healthcare or clinical research? This is an exciting opportunity to work directly with patients, support clinical trials, and build real-world skills alongside experienced research professionals.

As a Clinical Research Assistant, you’ll play a key role in supporting study visits, interacting with patients, and ensuring research is conducted safely and accurately. Whether you're planning a future as a Clinical Research Coordinator, healthcare provider, or pursuing advanced education, this role provides a strong foundation and meaningful exposure to a fast-paced, patient-centered environment.

What You’ll Do

• Study Preparation

• Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.

• Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services.

• Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.

• Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.

• Participant Care and Interaction

• Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.

• Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.

• Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.

• Assist with participant stipend tracking and processing.

• Laboratory and Specimen Handling

• Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.

• Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.

• Generate and file weekly temperature reports for laboratory systems.

• Data Entry and Management

• Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.

• Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.

• Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.

• Administrative and General Support

• Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.

• Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.

• Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.

• Participate in investigator meetings, study teleconferences, and trainings.

• Assist with onsite or remote clinical research monitor visits.

What Makes You a Great Fit

• Strong attention to detail and ability to follow step-by-step procedures

• Ability to work efficiently in a fast-paced environment with changing priorities

• Strong communication skills and a professional, patient-focused demeanor

• Comfortable interacting with a diverse patient population

• Proactive, dependable, and eager to learn new skills

• Ability to balance multiple tasks and priorities throughout the day

• Professional, reliable, and eager to learn

Requirements

• Bachelor's degree OR 2 years of college in a health-related program OR completion of a medical assistant, phlebotomist, or other healthcare-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required

• CNAs, Medical Assistants, Phlebotomists, and other patient-care healthcare roles heavily preferred

• Experience with medical terminology and laboratory procedures preferred.

• Strong attention to detail, with the ability to collect, compile, and analyze patient data accurately.

• Excellent interpersonal, communication (verbal and written), and customer service skills.

• Easily able to learn new computer or website applications (i.e. Electronic Medical Records, Clinial Trial Management Systems, etc.)

• Proven ability to prioritize tasks, meet deadlines, and adapt to a fast-paced work environment.

• Problem-solving skills with a proactive and solution-oriented approach.

• Strong organizational skills with the proven ability to prioritize tasks and meet strict deadlines

• Phlebotomy training and experience heavily preferred; willingness to become fully trained required

Why This Role is a Great First Step

• Gain hands-on experience working directly with patients in a clinical setting

• Learn the fundamentals of clinical research and how trials are conducted

• Build transferable skills for careers in healthcare, research, or biotechnology

• Work alongside experienced professionals who provide training and mentorship

• Create a strong foundation for advancement into roles like Clinical Research Coordinator or beyond

• Make a meaningful impact by helping bring new treatments and therapies to patients

If you're looking to turn your academic experience into a meaningful, patient-focused career, this is a powerful place to start.

California Pay Range

$22—$27 USD