Portfolio Manager I (Hybrid) - Office of Health Information and Data Science

Scheduled Hours

40

Position Summary

The Portfolio Manager I is a key contributor to the Center for Health AI (CHAI), a new WashU Medicine and BJC Health System joint effort. The center will harness the power of cutting-edge artificial intelligence (AI) and fundamentally change the way health care is provided. The center will focus on making care more personalized and effective for patients and more efficient and manageable for physicians, nurses and all those striving to ensure patients receive the very best care.

The Portfolio Manager I supports the Senior Director, Agile Operations in executing the strategic needs of the Center and is responsible for the operational management and continuous improvement of CHAI’s AI governance processes. This role serves as the central coordinator for AI intake, review, and oversight activities, ensuring all AI initiatives are structured, compliant, and decision-ready for executive governance. The role also maintains the system of record for all AI applications across the organization.

The ideal candidate will promote excellence in all aspects of technology in support of healthcare, research, and education and possess excellent communication skills. In addition, the position must be able to be successful in a dynamic environment, managing highly iterative and constantly changing requirements to enable delivery of desired outcomes, while at the same time being flexible. The ideal candidate will be accountable for execution of portfolio management strategy, ensuring that project progress is tracked and documented in alignment with both institutional and Center for Health AI strategies.

This is a hybrid position with regular days in office on the medical school campus. CHAI supports a flexible work environment to support a range of work schedules and better work-life guardrails. Ensuring the well-being of our team members is a top priority.

The Portfolio Manager I will report to the Senior Director, Agile Operations. The Senior Director will provide strategic direction, set governance priorities, and serve as the primary decision-maker for escalations, while the Portfolio Manager I will manage day-to-day intake, coordination, and execution of governance operations.

Job Description

Primary Duties & Responsibilities:

AI Intake & Triage Management

• Serves as the primary point of contact for AI solution intake.

• Reviews submissions for completeness, clarity, and alignment with CHAI standards.

• Guides stakeholders in refining submissions to meet governance expectations.

• Routes proposals appropriately (full reviews, exceptions, expedited pathways).

Governance Operations & Steering Committee Support

• Coordinates monthly governance meetings, including agenda development and presenter alignment.

• Compiles and standardizes submission materials into executive-ready formats.

• Documents decisions, conditions, and required follow-ups.

• Tracks and manages action items resulting from governance decisions.

Governance Framework Development

• Maintains and evolves governance processes, including risk tiering and decision frameworks.

• Standardizes and updates templates (intake forms, evaluation scorecards, executive summaries).

• Identifies opportunities to improve efficiency and scalability of governance workflows.

AI Application Portfolio Management

• Develops and maintains a centralized AI application inventory/database.

• Tracks key attributes including ownership, use case, risk tier, approval status, and lifecycle milestones

• Establishes and executes periodic audit processes to ensure accuracy and compliance.

• Monitors renewal timelines and ongoing usage of approved solutions.

Compliance & Risk Oversight

• Ensures adherence to data privacy, security, and organizational policies.

• Identifies and escalates risks, gaps, or non-compliance issues.

• Partners with legal, compliance, and IT teams as needed.

Success Metrics

• Percentages of complete, decision-ready submissions.

• Times from intake to governance decision.

• Accuracy and completeness of AI application inventory.

• Efficiency and consistency of governance processes.

Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

• Repetitive wrist, hand or finger movement (PC Typing)

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree
Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (1 Year)
Skills:

Not Applicable
Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:

COBIT Certified - Information Systems Audit and Control Association (ISACA), Lean Six Sigma - American Society for Quality (ASQ)
Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Continuous Improvement, Detail-Oriented, Health Care, Interpersonal Communication, Interpersonal Interactions, Microsoft Office, Oral Communications, Presentation Writing, Process Design, Researching, Risk Awareness, Stakeholder Influence, Stakeholder Management, Task Organization, Time Management, Written Communication

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.