Product Analytics Lead

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7.

We’re looking for a Product Analytics Lead to drive strategic analysis that helps Front make data-driven decisions about our product. In this role, you will be working at the intersection of data insights and product strategy, leveraging data to inform high-impact business and product decisions around the adoption of critical Front features and workflows. You will focus on our core product experience, conducting analysis throughout the product development process, sizing opportunities, analyzing experiments, developing and monitoring key metrics, and informing strategic decisions with data.

What will you be doing?

- Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior

- Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas

- Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests

- Mentoring and developing team members, leading by example and identifying ways to improve analytics skills and processes

- Evangelizing product data across the company, building excitement around metrics and insights

- Collaborating with other data & analytics functions to ensure we have the right data foundations in place

What skills & experience do you need?

- 5+ years of experience in a quantitative role, e.g analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets

- Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.)

- Demonstrated strategic thinking skills and leadership ability

- Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation

- You are impact-focused, eager to jump in and work in a fast-paced environment

- You are a strong critical thinker, excited to solve ambiguous problems

- You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

- Competitive salary

- Equity (we are post-series D & backed by some of the best VCs in the US)

- Private health insurance, including plan options at no cost to employees

- Paid parental leave

- Flexible time off policy

- Flexibility to work from home Monday and Friday, unless posted as a fully remote role

- Mental health support with Workplace Options

- Family planning support with Maven

- $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities

- Wellness Days - Fronteers get an additional day off on months with no holidays

- Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice https://front.com/legal/california-recruiting-privacy-notice & EU Privacy Notice https://front.com/legal/eu-recruiting-privacy-notice