R&D/TS&D Data Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About This Role

The Data Technician supports P&PS TS&D by enabling data-driven decision making and ensuring seamless team operations. This hybrid role combines business analytics, reporting, and performance tracking with administrative and coordination support to enhance team effectiveness and leadership readiness. This role supports a customer facing team in a high throughput lab.

You Might like this Role if You

• Enjoy working with data and turning it into clear, actionable insights
• Like seeing how your work directly supports business decisions and leadership priorities
• Are naturally organized and enjoy helping teams stay aligned and efficient
• Take pride in making complex information simple and easy to understand
• Are curious about digital tools and motivated to continuously improve how work gets done
• Enjoy collaborating across teams and being a go-to resource for both data and coordination

Responsibilities

Business Reporting & Data Analytics

• Develop and maintain reports tracking:
• Customer performance metrics
• Sales performance vs. plan
• Product and project-level business impact

• Consolidate and validate data across systems for consistent, accurate reporting
• Analyze trends across customer performance, portfolio, and sales outcomes
• Provide insights on gaps, risks, and growth opportunities vs. plan
• Create dashboards and visualizations to simplify insights for teams and leadership
• Ensure data integrity and standardization across reporting tools
• Compile, organize, and prepare materials for leadership reviews (monthly/quarterly)

Team Operations & Administrative Support

• Work closely with Sr. Admin Specialists on organizational projects, meetings and back up support to Packaging TS&D Admins
• Direct Calendar Support for Senior TS&D Leader
• Support meeting coordination for customers, key team and stakeholder reviews:
• Agenda development
• Data preparation and pre-read materials
• Follow-up and action tracking
• Conference room preparation including lunch coordination for on-site customer visits as needed.

• Maintain standardized templates for reports, presentations, and metrics tracking
• Assist in organizing and prioritizing team deliverables tied to business objectives

Digital Tools & Continuous Improvement

• Leverage and expanding use of digital tools (e.g., Excel, Power BI, reporting platforms)
• Identify opportunities to automate and streamline reporting processes
• Support continuous improvement in how data is collected, structured, and shared
• Demonstrate curiosity and growth in analytics and digital capabilities

Required Qualifications

• A minimum of a Bachelor’s degree is required.
• Ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Previous experience in an administrative or support role is preferred.
• Master’s degree in business administration is preferred.
• Previous data management experience is preferred.

Skills

• Analytical Thinking: Strong analytical mindset with high attention to detail
• Technical Proficiency: Proficiency in Excel; experience with Power BI, SAP, DSR, or similar tools preferred
• Data Interpretation: Ability to organize, synthesize, and clearly present data
• Communication: Effective communication and stakeholder engagement skills
• Organization: Strong coordination and planning capability (managing timelines, inputs, priorities)
• Initiative: Self-starter with interest in learning digital tools and improving processes

Success Measures

• Reporting Excellence: Timely, accurate, and high-quality reporting for TS&D and leadership
• Performance Visibility: Improved visibility into customer performance and sales vs. plan
• Operational Efficiency: Well-coordinated leadership reviews and reporting cycles
• Process Improvement: Increased standardization and simplification of reporting processes
• Stakeholder Satisfaction: Positive feedback on analytics and operational support

Additional Notes

• No relocation assistance is available for this position.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.