Senior Manager, Commercial Intelligence

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Senior Manager, Commercial Intelligence will lead how Zelis brings data, performance trends, and market context together to deliver compelling, executive-ready business reviews for our most strategic clients. This role is responsible for transforming reporting into clear value stories that support stronger client relationships, more strategic conversations, and better enterprise decision-making.

This is a player-coach role for a leader who can both shape high-impact client narratives directly and guide a team in delivering consistent, insight-driven business reviews at scale. The Senior Manager will serve as a strategic thought partner to senior client-facing leaders and executives, helping Zelis elevate top client engagements from reporting updates to value-led conversations.

Center of Excellence Leadership & Enablement

• Define the standards and quality bar for executive-ready business reviews

• Coach and develop a high-performing team focused on insight generation and storytelling

• Create repeatable frameworks and guidance that help scale high-quality client narratives across strategic accounts

Executive-Level Insight & Storytelling

• Establish success metrics for Business Reviews including insight depth, consistency, and executive impact

• Translate complex data, KPIs, and market signals into clear, compelling executive narratives for executive client audiences

• Develop points of view on market dynamics, client performance, and emerging trends

• Present insights with executive presence, shaping strategic conversations with senior client stakeholders

• Elevate Business Reviews from reporting to decision-oriented, insight-first engagements: connecting performance results to enterprise value, business outcomes, and forward-looking opportunities

Market & Trend Leadership

• Identify meaningful client, product, and market trends and translate them into relevant executive talking points

• Help evolve enterprise benchmarks and insight libraries that strengthen value narratives across strategic accounts

• Synthesize emerging themes to inform leadership decisions, client messaging, and account strategy

Cross-Functional Partnership

• Partner closely with Sales, Client Success, Revenue Operations, Analytics, Product, and Business Units to shape value-led engagement strategies for Zelis’ top strategic clients

• Act as a trusted advisor on how to communicate impact, performance, and future opportunity in a way that resonates with senior client stakeholders

• Support top client Business Reviews directly; coach broader teams via office hours and structured enablement

AI & Automation Strategy

• Help shape the vision for AI-enabled business reviews and scalable insight generation

• Support requirement development for reporting automation, insight generation, and next-best-action capabilities

• Partner with data, product, and engineering teams to prioritize capabilities that improve narrative quality, efficiency, and strategic relevance

• Identify opportunities to automate low-value manual work so the team can focus more on insight development and executive storytelling

Required

• 2-4 years' experience in a top-tier consulting firm along with a degree in Business, Economics, Finance, Engineering, Mathematics, Statistics, or a related analytical discipline

• Deep expertise in executive-level reporting, insight generation, and strategic storytelling

• Exceptional analytical skills with strong data fluency and trend interpretation

• Demonstrated executive presence

• Experience in healthcare, payments, or complex B2B environments

• Experience leading global or offshore teams

• Exposure to AI-enabled analytics, automation, or advanced reporting platforms

• Demonstrated academic rigor with strong quantitative and analytical foundations

Leadership Attributes

• Builder mindset with comfort operating in ambiguity

• Highly credible, influential, and confident communicator

• Insight-driven decision maker who focuses on “so what” and implications

• Strong people leader who sets a high bar for quality and performance

Strongly Preferred

• MBA or Master’s degree - A Masters in Data Analytics is strongly preferred

• Strategy, Finance, Economics, or Analytics concentration preferred

• Graduate education that emphasizes:

• Structured problem solving

• Data-driven decision making

• Executive communication and storytelling

• Consulting & Professional Training

• Formal consulting training from a top-tier firm

• Executive-level presentation standards

• Hypothesis-driven analysis

• Structured problem-solving methodologies

• Advanced training in analytics, strategy, or transformation programs strongly valued

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$139,000.00 - $176,700.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.