Senior Manager, Product Intelligence

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Job Title

Sr. Manager, Product Intelligence - Remote

Requisition Number

R7718 Sr. Manager, Product Intelligence - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr. Manager, Product Intelligence - Remote

Your Role: Reporting to the Director, Product Innovation & Intelligence, the Sr. Manager, Product Intelligence is responsible for the delivery of actionable intelligence powered by artificial intelligence (AI) that drives data-driven decision-making within Product Strategy & Development (PS&D). This role uses analytics and artificial intelligence to go beyond traditional insights – actively shaping decisions by equipping product managers with modern intelligence and predictive capabilities to guide timely, high-quality choices for our products.

Leading a team of analysts, the Sr. Manager focuses on building and deploying innovative AI and analytics solutions that ensure the delivery of reliable, decision-ready intelligence. By operationalizing Data Science outputs and integrating new AI driven insight frameworks, the team transforms complex data into practical, automated decision support tools. The emphasis is on making intelligence rapid to access, intuitive to interpret, and consistently accurate, while advancing automation and responsible AI practices to streamline processes and elevate decision quality across the organization.

Collaborating across Product Design, Product Delivery, Product Implementation, Data Science, State Product Management, Product Distribution, Actuary, Brand & UX, Service, Claims, Operations, Finance, and Technology, this leader translates business questions into complex analytics and AI requirements, drives execution of an intelligence roadmap that prioritizes artificial intelligence capabilities, and embeds these intelligence solutions into PS&D operating routines and governance to shape strategic decisions and further innovation.

Your Work:

• Act as a strategic analytics partner to Product Managers by translating business needs into actionable deliverables and embedding insights into PS&D operations for more effective decision-making.
• Lead the creation, enhancement, and distribution of AI-enabled product intelligence – including dashboards, scorecards, and performance reports – to provide clear, data-driven insights for PS&D and senior leadership
• Operationalize Data Science outputs by redefining complex model results into intuitive, actionable intelligence and standardized reporting frameworks that drive confident, data-informed decisions
• Deploy AI insight frameworks – including early-warning systems, anomaly detection, scenario exploration, sensitivity analysis, and tradeoff modeling, with comprehensive documentation and governance controls to support informed decision-making
• Ensure robust quality assurance, governance, and data integrity for all intelligence deliverables, proactively addressing data quality issues and collaborating on solutions
• Build and lead a high-performing, AI-fluent team, setting expectations for product acumen, analytical rigor, intelligence delivery, executive communication and fostering continuous development, and collaboration
• Coach team members in AI driven decision intelligence disciplines, including analytics-as-a-product, causal thinking, experimentation support, model interpretation, and automated insight delivery – to develop continuous growth and impact
• Be responsible for and prioritize analytics requests, leveraging AI tools to ensure timely, high impact, and clear results aligned with evolving business priorities

Required Experience, Education and Skills

• 10+ years of dynamic experience in product management, product delivery, or related disciplines, including innovation and/or large‑scale modernization initiatives
• 3–5+ years of direct people management experience leading product teams (including hiring, coaching, and performance management) with accountability across multiple initiatives
• Proven ability to lead others directly or indirectly, as demonstrated through 3+ years of leading teams, enterprise wide programs, or large cross-functional programs.
• Bachelor’s degree in business, marketing, technology, design, or a related field (or equivalent experience)
• Negotiation, communication, and presentation skills, including clarifying intelligence and insights in a consumable format to internal and external partners and business leaders
• Able to lead teams to greater productivity and creativity
• Skilled coach and mentor. Ability to attract, develop and retain highly skilled, strong talent
• Strategic, organizational and problem solving skills
• Demonstrates analytical, intelligence, and mathematical skills, with the ability to review and direct analyses that answer specific business questions (insights/analytics), as well as synthesize intelligence that empowers confident, data-driven decisions by redefining raw information into actionable, decision-ready guidance
• Working knowledge of AI/ML product development and responsible AI controls, with the ability to partner with data and technology teams on requirements and adoption
• Exhibits exceptional intellectual curiosity and a relentless passion for continuous learning, consistently expanding upon an already strong foundation in AI to stay at the forefront of emerging technologies and innovation practices
• Demonstrates a strong bias toward decisive action, consistently driving initiatives with exceptional speed and unwavering commitment to quality
• Proven track record to lead and develop teams in matrixed, cross‑functional environments
• Business and technical writing skills and proficient in AI tools (e.g., Microsoft 365/Copilot, roadmap and backlog tools, SQL/SAS or equivalent) and strong business and technical writing skills
• Excellent project management techniques and processes. Highly skilled negotiator
• Excellent understanding of business systems and processes and how they link together

What would make us excited about you?

• MBA/Master's degree in business, computer science, mathematics, statistics, economics or related field
• CPCU designation, Agile/Lean, Design Thinking, or recognized analytics credentials.
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [email protected]

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

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The national average salary range for this position is $160,155.00-$177,950.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $160,155.00-$213,550.00.  This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 20% of eligible pay.

This job posting will be unposted on Mon, 18 May 2026.