Senior Manager, WW Commercialization Field Platforms & AI Adoption

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Are You Ready to Rewire the Future of Field Capability?

Imagine starting your day knowing that the work you do directly shapes how thousands of Commercial and Medical professionals across the globe learn, adapt, and perform.

Not in theory. Not someday. Right now.

That's the reality of this role.

At Bristol Myers Squibb, we're not just building training programmes, we're fundamentally changing the way our field teams operate. And we need someone who's genuinely excited about being at the centre of that change.

This Isn't Your Average L&D Role

If you've spent your career in Learning & Development feeling like innovation was always just around the corner, this is where you finally turn that corner.

As Senior Manager, WW Commercialization Field Platforms & AI Adoption, you'll be the execution engine behind some of the most forward-thinking capability work in the pharmaceutical industry. You'll take bold strategic ideas, think AI-enabled learning, intelligent coaching tools, adaptive platforms and turn them into real, field-ready programmes that people actually use and value.

You won't be waiting for someone else to green-light the future. You'll be building it.

What Your Days Will Actually Look Like

You'll own the rhythm that connects enterprise platform priorities, CRM systems, and cutting-edge AI tools to the learning journeys of Commercial and Medical field teams worldwide.

That means partnering closely with CASA (Commercialization AI Strategy & Analytics) to translate data insights and AI products into practical, role-based learning pathways. It means being the go-to execution lead with LEAP (our Learning Excellence & Advancement Partner), ensuring content moves from brief to deployment smoothly, on time, and to the highest quality. And it means championing MyLearning, our enterprise learning platform, making sure field professionals across global markets have an exceptional, consistent experience every time they engage.

You'll get to work with a genuinely cross-functional community: IT, US and International Commercialization, WW Medical Learning, Veeva platform leads, and in-market Business Unit teams. That breadth of connection means your work carries weight and your voice gets heard.

The Skills You'll Sharpen (and the Impact You'll Have)

Here's what makes this role rare: you'll grow as fast as the technology you're working with.

• AI fluency becomes your superpower. You'll hands-on pilot and scale AI-powered learning technologies, from intelligent coaching tools to adaptive learning engines and build a genuine edge that few L&D professionals can claim.
• Your data literacy becomes strategic currency. You'll use learner analytics and platform adoption data not just to report, but to drive decisions and tell compelling stories to senior stakeholders.
• Your stakeholder influence grows. Operating across a complex, global matrix, spanning functions, geographies, and seniority levels, you'll build the kind of credibility that opens doors long after this role.
• You'll leave a visible legacy. The programmes you build will onboard new field colleagues, upskill experienced teams, and embed AI tools into daily workflows at scale. That's measurable, lasting impact.

You'll Thrive Here If…

You bring at least 5 years of experience in Learning & Development, Field Capability or Commercial Capability Development within pharma or life sciences and you're not content to sit still.

You know your way around instructional design, LMS platforms (especially MyLearning/SuccessFactors), and eLearning authoring tools. You've dabbled with AI for content development and you're hungry to go further.

Beyond the technical, it's your mindset that will set you apart. You're the kind of person who sees a delivery challenge and instinctively reaches for a solution.

You're comfortable escalating when you need to and empowered to act when you don't. You communicate with clarity, influence without authority, and genuinely believe that great learning changes behaviour and behaviour changes outcomes.

A project management certification is a bonus, but what really matters is that you know how to get things done in a complex environment without losing sight of quality.

Why BMS? Why Now?

BMS is a company where the work we do genuinely matters, to patients, to science, and to the people who make it all happen. This role sits inside the WW Commercialization Skills Development Team, a group that's passionate, collaborative, and committed to raising the bar for what great capability development looks like in a global pharma company.

We're investing in AI, we're investing in our people and we're looking for someone who wants to be part of shaping what comes next.

If that's you, we'd love to hear from you.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Bristol Myers Squibb is Disability Confident – Employer

A UK Government scheme

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1602309 : Senior Manager, WW Commercialization Field Platforms & AI Adoption