Senior Product Manager, AI Agents and Platform

Accountabilities:

• Lead end-to-end product strategy and execution for AI-powered customer experiences and internal AI platform capabilities

• Define and own the roadmap for AI agents, LLM-based systems, and automation workflows across customer and operational use cases

• Partner with engineering and prompt engineering teams to design AI architectures, prompt strategies, evaluation systems, and safety guardrails

• Drive key product metrics such as automation rate, response quality, customer satisfaction, and escalation efficiency through data-driven experimentation

• Evaluate and integrate emerging AI technologies, including new LLMs, voice models, and agent-based systems, into production environments

• Collaborate with cross-functional teams to establish AI best practices, platform standards, and scalable product frameworks

• Serve as a bridge between technical and non-technical teams, translating complex AI concepts into clear business outcomes

• Work directly with external AI partners to assess new capabilities and identify opportunities for product innovation

Requirements:

• 4+ years of experience in product management, technical product roles, consulting, data analytics, or operations in a fast-paced environment

• Strong technical fluency with AI systems, APIs, system design, or platform architecture

• Hands-on interest in AI/LLMs, with demonstrated curiosity and experimentation with emerging AI tools and models

• Ability to engage in technical discussions around prompt engineering, system architecture, and AI evaluation frameworks

• Strong data-driven mindset with experience using SQL or similar tools to analyze performance and support decision-making

• Proven ability to define metrics, drive experimentation, and improve product performance through iteration

• Excellent communication skills with the ability to translate technical concepts into clear business insights

• Strong systems thinking and ability to operate across complex, interconnected product environments

• Self-driven, highly curious, and comfortable taking ownership in ambiguous, fast-moving environments

Benefits:

• Competitive compensation including base salary and potential equity grants

• Comprehensive health, dental, and vision insurance coverage

• Paid time off and paid parental leave

• 401(k) retirement plan with employer matching

• Wellness and employee support benefits

• Equity participation as part of total compensation package

• Opportunity to work on cutting-edge AI systems at massive scale

• High-impact role with direct influence on product strategy and AI innovation

• Collaborative, mission-driven environment with strong engineering and AI culture.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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