Senior Systems Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Overview

Xylem is seeking a Senior Systems Engineer to join our Private Cloud Data Center Operations team. In this role, you will design, support, and enhance the critical software, servers, and infrastructure that power Xylem’s Private Cloud Data Centers.

You will work across a broad infrastructure landscape—including enterprise storage, orchestration, automation, backups, disaster recovery, operating systems, networking, virtualization, and public cloud integrations—while partnering closely with peer teams, vendors, and security operations. This role is ideal for a technically strong, collaborative engineer who thrives in complex, mission‑critical environments and is passionate about building resilient, high‑performing systems.

Core Responsibilities

• Support and collaborate with peer teams on enterprise storage, automation, and data center technologies to drive platform upgrades and orchestration initiatives.

• Lead and participate in infrastructure deployments, upgrades, and troubleshooting across storage, backups, disaster recovery, monitoring, networking, and virtualization platforms.

• Support migrations and integrations between Private Cloud and Public Cloud environments.

• Administer and maintain infrastructure tools, including access management, integrations, configuration, and upgrades.

• Apply firmware and software updates to host systems and coordinate remediation activities with hardware and software vendors as needed.

• Participate in operating system and environment patching cycles to maintain stability, performance, and security.

• Collaborate with peers and leadership on critical infrastructure domains including data protection, backup strategy, compute, networking, and virtualization.

• Participate in disaster recovery planning and execution, including scheduled DR tests, to validate recovery objectives and service readiness.

• Define and implement standards and best practices for managing a complex, multi‑data‑center environment with high availability and performance requirements.

• Partner with information security teams to maintain a strong security and compliance posture.

• Participate in a paid on‑call rotation and travel periodically to support Private Cloud Data Centers.

Required Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.

• 7+ years of experience supporting enterprise‑grade infrastructure and applications in an operational environment.

• 4+ years of hands‑on experience with enterprise storage, SAN, Windows Server, and Cisco UCS technologies, including design, implementation, and troubleshooting.

• 4+ years of experience supporting VMware environments across multiple data center locations.

• 2+ years of experience administering automation tools in an enterprise environment.

• 2+ years of experience administering enterprise monitoring platforms.

• Strong written and verbal communication skills with the ability to document and communicate complex technical concepts clearly.

• Proficiency with Microsoft Office for reporting and technical documentation.

• Proven ability to work independently, prioritize effectively, and manage workload with minimal supervision.

Preferred Qualifications

• Industry certifications such as Microsoft, VMware, Cisco, or NetApp.

• Experience with NetApp technologies including ONTAP, SnapMirror, SnapCenter, deduplication, compression, and Cloud Insights.

• Experience with configuration and infrastructure‑as‑code tools such as Ansible and Terraform.

• Hands‑on experience supporting backup and disaster recovery solutions such as Cohesity and Zerto.

• Experience with enterprise monitoring tools such as Datadog or LogicMonitor.

• Experience supporting container technologies (Docker, Kubernetes) in production environments.

Additional Information

Physical Demands
The physical demands described are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Work Environment
This role operates in a professional office and data center environment. The work environment characteristics described are representative of those encountered while performing the essential functions of the job. Reasonable accommodations may be made as needed.

Travel Requirements
Periodic travel is required to support Private Cloud Data Center operations.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation