Systems Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals.

ABOUT THE JOB

As a member of our Systems Engineer team, you will be responsible for the day-to-day administration and support of our Jira instance, including its integrations and automations. You will lead initiatives to implement new business logic and workflows at the enterprise level.

Beyond Jira, you’ll have opportunities to expand your impact by contributing to our knowledge base, Confluence, and by developing integrations with other operational systems and tools. Leveraging your technical expertise, you will identify, analyze, and deliver solutions to complex business challenges.

We are also looking for someone who possesses a strong interest in AI tooling, with a particular focus on administering and defining best practices for company-wide AI tools. Significant advantage for candidates with hands-on experience in administering enterprise-wide AI platforms.

RESPONSIBILITIES

- Automation Expertise: Experienced in building automations using APIs and workflow utilities (e.g., Okta Workflows, Zapier, etc).

- Identity and Access Management: Proven ability to manage and support SSO/IdP solutions (e.g., Okta, Azure).

- Device Management: Comfortable managing computers and mobile devices through MDMs (e.g., Jamf, InTune).

- Proactive & Organized: Constantly assesses IT platform configurations, recommending improvements. Highly organized and process-driven, anticipating and mitigating friction points in a fast-paced, cross-functional environment to ensure an enjoyable employee experience. Enjoys streamlining processes and automating IT systems.

- Team Player: Willing to assist other IT members in problem resolution.

REQUIREMENTS

- 3+ years of relevant experience

- You have deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence.

- Experience in various endpoint management solutions such as Jamf, Intune/Endpoint Manager.

- Experience with Okta, Jamf Pro & Group Management rules.

- Strong understanding and experience using Okta

- Familiarity with Google Workspace and Microsoft 365 product suites is a plus as well as a background in AD and Entra ID integration management.

- Familiarity with SOX and HIPAA compliance rules.

PLUS

- Knowledge of Server OS, privilege/access control, and virtualization.

OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS):

- Competitive salary & equity compensation for full-time roles

- Unlimited PTO, company holidays, and quarterly mental health days

- Comprehensive health benefits including medical, dental & vision, and parental leave

- Employee Stock Purchase Program (ESPP)

- 401k benefits with employer matching contribution

- Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.