Upsell Associate Optimization Planner (REMOTE)

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

Reporting to the Supervisor- Upsell Optimization Planning, you will grow company sales through linking of an upsell and cross-sell opportunity. You will support the placement of upsells to scripted and non-scripted items across multiple merchandise categories within QVC to attain financial goals and improve the customer experience. You have a passion and knowledge of product and strong attention to detail skills. You will need to work with multiple planning teams to align on direction. You will work fully remote.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Determine the appropriate upsell item types, for both scripted and non-scripted products.
• Use resources and a variety of internal reports to identify possible upsells.
• Follow the business rules and expectations related to upsell attachments; PALs and show, inventory levels, broken SKUs, and pricing.
• Setting of pricing and credit term offers in the Pricing System.
• Advocate for upsells and cross sells, striving to increase attachment rates.
• Monitor and advise on calendar adjustments across all channels based on sales results and trends.
• Partner with and influence internal and external cross-functional teams

What You Bring

• Minimum 3 years related experience preferred - retail planning, merchandising or marketing.
• 1+ year experience in analytics; excel, SQL, tableau
• Education: High school diploma or equivalent experience
• Knowledge of Apparel and Jewelry trends
• Ability to travel if needed

#LI-KW1 #LI-Remote

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.